Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow the website to recognize your device and remember information about your visit, such as your language preferences and other settings.

**Strictly Necessary Cookies** These cookies are essential for the website to function and cannot be disabled. They include session and security cookies that allow access to secure areas of the platform. **Performance and Analytics Cookies** They help us understand how visitors interact with our website by collecting information anonymously. We use this data to improve site functionality. **Functionality Cookies** They allow us to remember your preferences (such as language or region) to provide a more personalized experience. **Marketing Cookies** These cookies track your browsing activity to show relevant advertising. They are only activated with your explicit consent.

Some cookies are placed by third-party services that appear on our pages: - **Google Analytics:** For web traffic analysis and user behavior - **Hotjar:** For heat maps and session recordings (anonymized) - **Facebook Pixel:** For measuring advertising campaign effectiveness (only with consent) Each provider has their own privacy policy that we recommend you consult.

**Session Cookies:** Are automatically deleted when you close your browser. **Persistent Cookies:** Remain on your device for a set period or until you manually delete them. Their durations vary: - Preference cookies: 1 year - Analytics cookies: 2 years - Marketing cookies: 90 days

You can manage your cookie preferences in the following ways: **Cookie Banner:** When visiting our site for the first time, you can accept or reject non-essential cookies. **Browser Settings:** You can configure your browser to block or alert about cookies. Instructions vary by browser: - Chrome: Settings > Privacy and security > Cookies - Firefox: Options > Privacy & Security - Safari: Preferences > Privacy - Edge: Settings > Cookies and site permissions Please note that blocking certain cookies may affect site functionality.

| Cookie | Provider | Purpose | Duration | |--------|----------|---------|----------| | _session | Ikoqaklsaw | User authentication | Session | | language | Ikoqaklsaw | Language preference | 1 year | | cookie_consent | Ikoqaklsaw | Consent record | 1 year | | _ga | Google | Traffic analysis | 2 years | | _gid | Google | Visitor identification | 24 hours |

We may update this Cookie Policy to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We recommend reviewing this page periodically to stay informed.

If you have questions about the use of cookies on our website, contact us: **Ikoqaklsaw S.A.** Email: privacy@ikoqaklsaw.com Phone: +593 2 456 7890